Broadridge Sees Stability and Transformation as 2022 Goals

In an interview for MarketsMedia news, Justin Llewellyn-Jones, Broadridge’s Head of Capital Markets, North America, describes stability and transformation as important goals for the industry and for his organization. He says that in speaking with one of his clients recently he asked what their top three priorities had been during 2021 and was told: stability, stability, stability, because without stability you do not have a base to build upon”, and, with the spikes in volatility and volumes we have seen during 2021, continuing to ensure that the Broadridge solutions remained stable, resilient and performant was a key focus area for us as well. Outside of stability the overarching topic of discussion during 2021 really has been about driving transformation. Whether that has come from the perspective of simplification and consolidation of existing systems, or from the acceleration of settlement cycles, or from the introduction of new technologies to help automate and digitize activity, there has been a palpable desire to progress the initiatives that were already in play and kick start new initiatives by pulling them forward. We’re expecting to see a level of intensification around change and how to continue to transform existing systems with a faster time-to-market. At the same time, the reality of having to deliver to the broader regulatory agenda, including accelerated settlement, against the backdrop of the ongoing pandemic and the volatility that it is driving, is going to bring operational risk into focus as a counterpoint. moving away from “big-bang” projects. Data initiatives, especially those using technologies such as DLT and approaches such as AI and ML, will also continue to be a focus and of course that also plays back into change being driven by regulatory initiatives such as CSDR and CAT where normalization of fragmented data sets is critical.