BNP Paribas Names Global Head of Client Satisfaction

BNP Paribas Asset Management announced the appointment of Christopher Dunn as Global Head of Client Satisfaction within its newly-formed Client Experience team.  He joined in January and reports to Melanie Aimer, Global Head of Client Experience.  Currently based in New York, he will soon relocate to Paris. In this newly created role, Christopher will promote departmental and regional co-operation to define and monitor actions that will improve client satisfaction.  He will also be responsible for initiating client-focused activities globally that will help shape a personalized and seamless client journey. Christopher joined from Greenwich Associates, where he was a Vice President within its Investment Management practice, leveraging market intelligence to help some of the world’s largest asset managers achieve their strategic business objectives.  He previously worked at Fidelity International in its Global Institutions Group and at UK Trade & Investment, the UK Government’s international business development arm.