ICE and IPC Systems Launch ICE Voice

Intercontinental Exchange and IPC Systems announced the launch of ICE Voice. This cloud-based audio solution is now live through ICE Chat, ICE’s instant messaging system for commodities, offering a seamless communications platform for traders and global market participants. ICE Voice leverages IPC’s Connexus Unigy private cloud platform to integrate always-on, persistent open connections with ICE Chat’s extensive network of over 120,000 users. According to a story in MarketsMedia news, ICE Chat can support full audio recording with configurable retention and anywhere, anytime playback of archived calls. Integrated chat and voice logs can create a single record of communications, helping to aid in trading desk or firm-wide compliance programs.