Refinitiv Introduces Digital Onboarding

Refinitiv announced the introduction of a secure, personalized, and frictionless global digital onboarding solution to help businesses streamline their approach to onboarding customers. The digital customer onboarding solution offers a fully configurable user interface, which allows organizations to provide a branded product application process that can be delivered via the web, mobile and via API. Its low-code/no-code requirements mean it can be integrated and deployed within two to six weeks; rapidly accelerating the remote onboarding of new customers for multiple financial products. The solution enables firms to verify an individual’s identity information and documents in real time, conduct remote biometric checks, access, and cross reference a series of disparate data sets, such as residential addresses, sanction lists, and to use additional technology to verify bank accounts. The customer onboarding solution comes pre-integrated within World-Check, Refinitiv’s risk intelligence service, as well as Qual-ID, its digital identity solution and its suite of bank account verification tools provided by GIACT. It is also possible to add on supplemental API services such as geolocation, address checking and mobile verification through the ‘plug and play’ mode. An “orchestration engine” allows customers to combine know-your-customer, business verification and anti-money laundering data services from both Refinitiv and other service providers in one end-to-end experience.